Terms of service

These Terms of Service govern the use of hapiwarehouse.com (the "Website"), operated by Hapi Warehouse. These Terms apply to all products, services, and interactions available through the Website.

By visiting our Website or making a purchase, you confirm that you have read, understood, and agree to be legally bound by these Terms.

Company name: HapiWarehouse
Address: 

92 Baker Street
Whampoa Estate
Hung Hom, Kowloon
Hong Kong

Warehouse Address:
8 Kew Bridge Road
Brentford
London
TW8 0FJ
United Kingdom

Email: support@hapiwarehouse.com

Browsing the Website does not require an account. However, placing an order or using certain features may require you to provide personal information and accept these Terms.

Hapi Warehouse offers a wide range of products — from clothing and accessories to gadgets and everyday essentials — through this Website. These Terms outline the rights, responsibilities, and relationship between Hapi Warehouse and all users of the Website.

If you do not agree with these Terms, please stop using the Website and its services.

This Website is operated by Hapi Warehouse. Throughout these Terms, "we," "us," and "our" refer to Hapi Warehouse.

Any new features, updates, or services added to the Website in the future will also be subject to these Terms. The latest version is always available on this page. We reserve the right to modify or update them at any time, with changes taking effect upon publication.

Our online store is powered by Shopify Inc., which provides the technical infrastructure for selling our products online.

Section 1 – Online Store Conditions

By agreeing to these Terms, you confirm that you are legally able to enter into a binding agreement under the laws of your country, or that a parent or legal guardian has provided consent on your behalf where required.

You agree not to use the Website for any unlawful purpose or in violation of applicable laws or regulations, including copyright and intellectual property laws.

Uploading or transmitting viruses, malicious code, or harmful software to the Website is strictly prohibited.

Any violation of these rules may result in the immediate suspension or termination of your access to the Website and our services.

Section 2 – General Conditions

We reserve the right to refuse access to our services or Website to anyone, at any time, for any reason.

You acknowledge that your information, excluding payment details, may be transmitted across various networks and adapted to meet technical requirements. Payment data is always encrypted during transfer.

You may not copy, reproduce, resell, distribute, or commercially exploit any part of the Website, its services, or contact information without our prior written permission.

Headings used in these Terms are for organizational purposes only and do not affect the interpretation of any provision.

Section 3 – Content Accuracy and Timeliness

Information on the Website is provided for general reference. While we strive to keep content accurate and current, we cannot guarantee that all information is always complete, up to date, or free of errors.

Some content may reference older information retained for context or archival purposes.

We may update or change Website content at any time. It is your responsibility to check the Website periodically for modifications.

Section 4 – Changes to Products and Prices

Prices listed on the Website are subject to change without advance notice.

We reserve the right to update, adjust, or discontinue any products, services, or content at our discretion.

Hapi Warehouse is not liable for any losses or inconvenience caused by price changes, service interruptions, or product discontinuations.

Section 5 – Product Information

Some items may only be available through our online store and may have limited quantities.

All returns and exchanges are handled in accordance with our Refund Policy.

We strive to display product images and descriptions as accurately as possible. However, colors and details may vary depending on your screen or device settings.

We may restrict product sales to certain regions, individuals, or quantities where necessary.

We do not guarantee that every product or service will fully meet individual expectations, or that all identified errors will be corrected.

Section 6 – Account and Payment Information

We reserve the right to refuse, cancel, or limit orders at our discretion, including orders placed using the same account, payment method, or delivery address.

If we make changes to or cancel an order, we will do our best to notify you using the contact details you provided.

You are responsible for providing accurate, complete, and current billing and account information for every purchase.

For further details on returns and refunds, please refer to our Refund Policy.

Section 7 – Third-Party Tools and Services

We may occasionally provide access to third-party tools or services that are beyond our control or monitoring.

These tools are offered as-is, without warranties or guarantees. You use them entirely at your own risk.

We encourage you to review the terms and conditions of any third-party provider before using their services.

Any new services or features added to the Website will also be governed by these Terms.

Section 8 – Third-Party Links and Content

Our Website may contain links to external websites or services operated by third parties.

These links are provided for convenience only. Hapi Warehouse does not control and is not responsible for the content, products, or services offered by third-party websites.

We recommend reviewing the terms and privacy policies of any external website before engaging with it.

Questions or concerns about third-party products should be directed to the respective provider.

Section 9 – User Contributions and Feedback

If you submit feedback, ideas, suggestions, reviews, or other materials, you grant Hapi Warehouse the right to use, edit, publish, and distribute that content without limitation.

We are under no obligation to treat such submissions as confidential, offer compensation, or respond to them.

We reserve the right to remove or reject content we consider inappropriate, offensive, defamatory, or unlawful.

You confirm that your submissions do not infringe on the rights of others, contain harmful code, or include misleading information.

Hapi Warehouse is not responsible for content posted by users or third parties.

Section 10 – Personal Information

All personal information provided through the Website is managed in accordance with our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

The Website may occasionally contain errors, typos, or incomplete information related to product descriptions, pricing, promotions, shipping costs, delivery estimates, or availability.

We reserve the right to correct such errors, update details, or cancel orders when inaccurate information is identified — even after an order has been submitted.

Unless required by law, we are not obligated to update or revise any information on the Website or related services.

A revision date does not imply that all content has been fully reviewed or updated.

Section 12 – Prohibited Uses

You may not use the Website or its content for any of the following:

  • Engaging in unlawful activities
  • Encouraging others to participate in illegal conduct
  • Violating international, national, or local laws
  • Infringing on intellectual property rights belonging to Hapi Warehouse or others
  • Harassing, abusing, insulting, or discriminating against any individual
  • Spreading false or misleading information
  • Transmitting malware, viruses, or other harmful technologies
  • Collecting or tracking personal data of other users without authorization
  • Conducting spam, phishing, or scraping activities
  • Using the Website for immoral or offensive purposes
  • Interfering with or circumventing Website security measures

Violations may result in the suspension or termination of your access to the Website.

Section 13 – Disclaimers and Limitation of Liability

We do not guarantee uninterrupted, fully secure, or error-free operation of the Website or its services.

Outcomes from the use of our services may vary and are not guaranteed.

You acknowledge that we may suspend or discontinue the Website or services at any time without prior notice.

All products and services are provided on an "as is" and "as available" basis, without warranties of any kind, including implied warranties of merchantability or fitness for a specific purpose.

To the fullest extent permitted by law, Hapi Warehouse and its partners shall not be held liable for indirect or consequential damages, including lost profits, lost data, or replacement costs arising from the use of the Website or services.

Where liability limitations are restricted by applicable law, the minimum permitted limitation shall apply.

Section 14 – Indemnification

You agree to defend, indemnify, and hold harmless Hapi Warehouse, its affiliates, employees, and partners from any claims, liabilities, damages, or legal costs resulting from your breach of these Terms or violation of third-party rights.

Section 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to be valid and enforceable.

Any invalid provision will be enforced to the maximum extent permitted by law.

Section 16 – Termination

Obligations or responsibilities that existed prior to termination will survive after the agreement ends.

You may stop using the Website at any time, which effectively ends your agreement with us.

If you breach these Terms, we may terminate this agreement and revoke your access without prior notice.

Section 17 – Entire Agreement

These Terms, along with any referenced policies or notices, constitute the complete agreement between you and Hapi Warehouse regarding the use of our Website.

They supersede all prior agreements or communications, whether written or verbal.

Any ambiguity in interpretation shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of the United States.

Section 19 – Changes to Terms of Service

The latest version of these Terms will always be published on this page.

Hapi Warehouse may revise, update, or replace any part of these Terms by posting changes on the Website. Continued use of the Website after updates constitutes acceptance of the revised Terms.

Section 20 – Returns and Refunds

Our return and refund conditions are outlined in detail in our Refund Policy.

Section 21 – Contact Information

If you have any questions about these Terms of Service, feel free to contact us:

Company name: HapiWarehouse
Address: 

92 Baker Street
Whampoa Estate
Hung Hom, Kowloon
Hong Kong

Warehouse Address:
8 Kew Bridge Road
Brentford
London
TW8 0FJ
United Kingdom

Email: support@hapiwarehouse.com

Thank you for choosing Hapi Warehouse — your one-stop shop for everything from clothing to gadgets and beyond.